Quiz Chapter 3

Quiz Chapter 3

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Question 1 of 5

1. Question
1. Which of these statements is the correct version of the cooking metaphor Leandro is referring to?
- World One and World Two, the formal and the informal organizational world, have a similar cooking system to create change.
- There are two different cooking systems and therefore, we need two kitchens and two sets of ingredients to create change.
- We mostly cook in the World Two kitchen to bring about change.
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Question 2 of 5

2. Question
1. What are the vital ingredients we need in World One?
- A communication system; a well-framed narrative; a training package; clear deliverables; top-down leadership support.
- Regular Townhall meetings; the CEO as a role model; clear concepts like `empowerment´ to describe the change.
- Hierarchical influence; team meetings; PowerPoint presentations to explain the change
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Question 3 of 5

3. Question
1. What are the vital ingredients we need in World Two?
- Regular discussions at an informal level.
- Expert influence; reputational influence; influence of people who have been there for a long time.
- Informal networks; a storytelling system; Backstage Leadership™ as a support system; clearly defined behaviours.
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Question 4 of 5

4. Question
1. What is the greatest source of trust in society and organizations according to the Edelman Trust Barometer research?
- Influential leaders like the CEO.
- People like me.
- Professional experts.
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Question 5 of 5

5. Question
1. What does Leandro mean when he says we need an `off-track navigation system´ for the organization?
- We need to know who talks to whom and where the most important conversations happen outside the official meetings.
- We need to know about teams, committees, and the approving systems.
- We need to understand how people are moving socially.
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