13 Designing Remarkable Organizations


Organizations now have to create a new baseline, a new normal, in which things are progressively much better, more sophisticated, more elevated, more able.

This product includes:

  • 4 Articles written by Dr Leandro Herrero:
    • The pharma company that forgot to display its purpose
    • The ‘Keep Moving’ strategy always wins
    • Small steps, small wins against an accelerated reality. Sensible strategy or a suicidal note?
    • ‘A man can put up with almost any how if he has a why’
  • 1 Webinar (accessible via link in Pdf)
    • A Better Way: Smart Organizational Design
  • Time to REFLECT: 4 Questions for you to increase your learning outcome
  • Time to SHARE: A summary of main take-aways you can share with friends & colleagues or via social media

What you will learn:

  • Principles that help you navigate your organizational strategy in times of uncertainty
  • About questions that can guide you when (re-)organizing your organizational design
  • About The Chalfont Project’s approach towards organizational architecture consisting of 1) an enabling design, 2) an operating system, 3) a mobilizing platform – and how you can use the approach

The closest thing to designing and building an organization is the designing and building a house. However, you should not start with a picture or a drawing of the house. Instead, you need sets that can be applied to old and new, redecorating or greenfield building. For us, these are:

  1. An Enabling Design. A ‘structure’ so that the activities of the organization can be facilitated, enhanced, not impaired. Regardless of the ‘final look’. Many organizational structures are clearly not enabling. We know that a very hierarchical design does not foster innovation. You can’t have an army formed by totally self-managed units either.
  2. An Operating System. A set of rules and (social) algorithms that make the structure work and that can cater for many ‘activities’. Decision making rights sit here, for example. Designing an operating system is more than designing processes. Anybody can design a process on the back of an envelope.
  3. A Mobilizing Platform: a way to mobilize and engage people to get things done. The mobilizing platform is largely ideological (ideo-logical, that is) but has to be workable in (2) a particular operating system and (1) a particular design. Here it sits Viral Change™.